TERMS ACCEPTABLE USE POLICY A.U.P – TERMS OF SERVICE T.O.S.

DEFINITIONS:
Ministerios Online provides Internet related services such as Audio and Video media streaming, Web Design, Mobile Apps Design, Web Hosting, among other related services. This Agreement sets out the terms which have been agreed between Ministerios Online and the Client for the provision of such media and/or design services and shall be supplemented from time to time by Schedules setting out specific details of such services requested by the Client.

This Agreement shall come into effect upon the date of this Agreement and, subject to the provisions of this Agreement shall continue in force for an initial term of 1 month from the date the Services are available to the Client and indefinitely after that until terminated by either party giving not less than 30 days prior written notice to expire on or after the expiry date of the initial term.

FEE AND COST: (Section 1)
All payment is in U.S.D. currency. All pricing is guaranteed for the term of payment. Ministerios Online reserves the right to change prices at any time, unless other terms have been agreed upon.

BILLING PAYMENT POLICIES: (Section 2)
We accept payments made by PayPal, Visa, Master Card and ATH Móvil (Puerto Rico).
The price and all other amounts due under the Schedule shall be paid by the Client by the due date as specified in Ministerios Online invoice.

Ministerios Online reserves the right to suspend the Services in case of late payment. Any exercise by Ministerios Online of its right to suspend the Services in the case of late payment shall be without prejudice to any other of its rights under this agreement not with standing suspension of the Services by Ministerios Online the Client shall continue to pay the price for the Services in accordance with the terms of this Agreement until this Agreement is terminated in accordance with the terms of this Agreement.

Ministerios Online reserves the right to automatically process reoccurring payment through any method, that has not been given a 30 day cancellation notice.

Ministerios Online understands and will exercise its statutory right to interest and debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998 if not paid according to agreed terms.

SUSPENSION: (Section 3)
a. If an account is in arrears for over 7 days, the account will be suspended.
b. If an account is in arrears for over 30 days, the account will be closed and all files deleted from the server.
Ministerios Online reserves the right to send overdue accounts to a debt collection agency.
All charges involved in the collection of overdue accounts will be payable by the Client.
c. Late or missed payments of one (or more) servers will result in suspension of all servers on the account until full payment has been made.
d. Any sending of unsolicited email messages or any mass mailing of unsolicited advertising material by the Client.
e. Any activity that potentially could harm the Ministerios Online Network or Ministerios Online Partner’s Network , its client’s networks or other networks, including but not limited to traffic flooding,
malicious overflows, etc.

CANCELLATION: (Section 4)
This Agreement shall come into effect upon the date of this Agreement and, subject to the provisions of this Agreement shall continue in force for an initial term of 1 month from the date the Services are available to the Client and indefinitely after that until terminated by either party giving not less than 30 days prior written notice to expire on or after the expiry date of the initial term.

a. Cancellation request must be submitted a ticket to the billing department (link)
b. Cancellation requests are not accepted via phone.
c. Cancellation requests can only be made by the account holder.
d. Cancellation will not be responsible for charges, without a 30 prior notice of cancellation.
e. Cancellation without a prior 30 days notice, will be subject to the automatic reoccurring payment using the method of payment primarily selected.
f. Cancellation request must be submitted from the main email address on file with Ministerios Online.
g. Cancellation request must contain the IP address + port (account) of the server plan you wish to cancel

SUPPORT AND MAINTENANCE: (Section 5)
Maintenance and support shall not include services for problems arising out of (a) tampering, modification, alteration, or addition to the Hardware or Software, which is undertaken by persons other than Ministerios Online or its authorised representatives; or (b) software programmes or hardware supplied by the Client.

The Client shall document and promptly report all errors or malfunctions of the Services, Hardware or Software to Ministerios Online The Client shall take all steps necessary to carry out procedures for the rectification of errors or malfunctions within a reasonable time after such procedures have been received from Ministerios Online provided the procedures specified are reasonable. The Client shall maintain a current archive copy of all software and data, and shall properly train its personnel in the use of the Services, Hardware and Software.

Any problems caused by the Client to the Services, (which include, but are not limited to, deletion of necessary operating system files,
accidental or intentional infection by a virus/Trojan) may result in extra charges to The Client at $60 per 60 minutes, or part thereof. For any work that will take more than two hours we will seek prior authorisation from the Client by telephone, email, fax, or post.

DOWNGRADE SERVER: (Section 6)
a. Any Downgrades to your Services must be confirmed via an email from the Primary Account Contact.
b. You agree that there may be a period of downtime or a migration of your Services involved in a Downgrade.
Although we will inform you to the best of our ability of any potential disruption prior to the event, you agree that this does not in any way affect the indemnity or liability Terms.
c. Once we have received your request for a downgrade, we will perform the Downgrade in a similar manner to our Cancellation Terms.
There will therefore be a 30 day notice period of the Downgrade.
d. If the notice period extends beyond the next renewal date of the Service or parts thereof,
then a final renewal invoice will be generated, and the Service that you have requested to be downgraded will be downgraded on that date.
e. We will normally generate any final renewal invoices in the form of a monthly invoice, regardless of the historic renewal cycle of the Service.
f. If the notice period ends prior to the next renewal date of the Service, we will downgrade the Service on the next renewal date.
g. PAUSE: A service can be put on hold for a period of maximum three (3) months. After this period, the port will be reassigned to a new client.
h. We will endeavour to cancel any invoices that have already been generated for Services that would no longer be due for payment following your downgrade request, as long as these invoices are not due for payment according to the Terms above.
i.We will not offer a refund, and you will not expect a refund, for any downgraded Services or parts thereof, regardless of the downgrade date.

REFUND POLICY: (Section 7)
Once streaming service, web design service, app design service, and all other services has been set up, payment will not be NON-REFUNDABLE! for any reason.

INDEMNITY: (Section 8)
You agree to indemnify and hold Ministerios Online , it’s officers, employees, affiliates, agents, and affiliates, harmless from any claim or demand, including attorneys’ fees, made by any third party due to your direct or consequential use of this site or breach of these Terms.

BILLING AND CHARGE-BACK: (Section 9)
Ministerios Online will only address billing disputes made within 30 days of the charge in question. You have 30 days to dispute charges on your account, all discrepancies need to be emailed to billing@ministeriosonline.com.

If the dispute is not provided to customer support within 30 days from the original charge date, the member will be responsible for these fees. If applicable Ministerios Online reserves the right to pass through credit card charge back fee of $30.00 per incident assessed to Ministerios Online by the members credit card company.

If the charge disputed is determined legitimate by Ministerios Online the member who has disputed the charge with their credit card company will be responsible for all charge back fees assessed to Ministerios Online as a result of the dispute. Ministerios Online encourages the member to email billing@ministeriosonline.com with any billing disputes rather than disputing the charges directly with your credit card company.

CONTENT: (Section 10)
Client agrees to take sole responsibility for all content, including audio streaming, video streaming, web pages, and any other service that is utilized.
Ministerios Online is not liable for any action taken against a client as a result of their stream content or web content.
Particular types of content and usage are explicitly prohibit from any utilisation or interaction with our Services.
We reserve the right to remove or suspend all or part of your Services if we discover that you are in breach of these Specific Terms.

a. Indecent or offensive content.
b. Any copyright material which one does not hold rights to.
c. Content that breaks specific English and/or Spanish law.
d. Content relating to illegal drug usage, accessories, or sale of so-called “legal highs”.
e. Content that encourages criminal acts, or is in itself a criminal act.
f. Any content of any form that has been “pirated”.
g. Any content that incites or promotes discrimination or prejudice of any kind.
h. Use of peer to peer software to transfer or download content that you do not have permission to acquire or make available.
i. PHP shell scripts of any form.
j. Chat, IRC, and Web Proxy scripts.
k. Mailing lists or Newsletter scripts on the Shared or Free Hosting platforms.
l. Content used for the purposes of sending UCE (Unsolicited Commercial Email).
m. Content used to breach or attempt to breach security of any Service or Software.
n. Malware, spyware, or content that contains or aims to spread any form of virus.
o. Content that links, redirects to or displays any of the items listed above.
p. Client will not use our resources to transmit bulk or spam e-mail.
This is defined as mail sent to a large group of recipients who did not expressly request to be sent the e-mail.

LICENSES: (Section 11)
Client is solely responsible for any applicable license fees for their location.
Ministerios Online does not award free licensing to clients, such as ASCAP, BMI, SESAC, RIAA, SIAE, GEMA or CARP.

RESPONSIBILITY: (Section 12) Ministerios Online will not be held responsible for any loss of business, property, data, or any other misfortune caused by the use of the provider’s service.
Ministerios Online will make every effort to provide an uninterrupted Internet connection; however, we cannot warrant that the connection will be error free or uninterrupted. We are committed to perform full monthly day’s and weekly incremental back-ups; however,
Ministerios Online will not be held responsible for any indirect, incidental or consequential damages incurred with lost data that may result.
Ministerios Online is hereby waived of any legal obligation appertaining to the use of our service.

CONTACT INFORMATION: (Section 13)
If you have any questions regarding Your Service Provider or the terms and conditions of this Service Agreement, you may contact Ministerios Online, Internet Media Services, at Villa Beatriz B-7, Manatí, PR 00674, by E-mail to info@ministeriosonline.com and/or by Telephone: +1 (787) 332-0220.

REVISIONS T.O.S. (Section 14)

Notice: We reserve the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner.

Notice: Of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service).

Notice: This Service Agreement was last updated on October 18, 2016 AT 6:43PM.
By using our site, you consent to our A.U.D. & T.O.S. (Version: A-3361 )

 

// TERMINOS Y CONDICIONES DE OFERTA “TODO-EN-UNO” //

• Oferta disponible solo para clientes nuevos (PR & USA). Esta oferta no aplica para clientes existentes, inactivos o clientes activos durante los años 2015-2016. Si un cliente activo cancela su servicio activado bajo esta oferta, no podrá re-activar la misma por segunda vez.
• Esta oferta no está atada a un contrato. Esta oferta operará bajo suscripción mensual tipo pre-pago. Esta oferta podrá ser cancelada en cualquier momento, sin penalidades pero la misma estará sujeta a una notificación previa por escrito la cual podrá ser enviada a billing@ministeriosonline.com con treinta (30) días de anticipación. No somos responsables si nuestro sistema aplica un cargo al siguiente mes o período de servicio si el cliente no notifica con tiempo su cancelación, tampoco se proveerá un reembolso por esta razón.
• Esta oferta incluye tres servicios esenciales los cuales se componen de un (1) servicio de streaming, una (1) página web y una (1) aplicación móvil. Los tres servicios tienen que ser parte de un mismo ministerio o de una misma organización. No podrá utilizar uno de los servicios para otro ministerio, empresa, organización, etc. Solo se podrá redimir una(1) oferta por cliente / ministerio.
• Solo podrá seleccionar un servicio de streaming, entiéndase TV / Video Streaming o Radio Streaming. El servicio de TV / Video Streaming podrá ser utilizado únicamente para uno de los siguientes formatos: WebTV, Live TV o Video On Demand. Esta oferta solo aplicará al suscribirse planes de TV / Video Streaming igual o superior al plan de 1,000 “viewers” o tele-espectadores simultáneos. Este servicio no tiene límite de transmisión, podrá transmitir 24/7 si desea. El servicio de Radio Streaming 24/7 aplica solo a los planes “MEGA”, “ULTRA” Y “ULTIMATE”.
• No nos haremos responsables del contenido que usted como cliente transmita a través de cualquiera de las plataformas digitales. Está prohibido transmitir contenido ilegal. obsceno, agresivo, ofensivo, pornográfico o cualquiera otro contenido (audio o video) que violente las leyes estatales o federales dentro de Estados Unidos, Puerto Rico o dentro de su jurisdicción. Cada cliente será responsable de obtener las licencias necesarias para transmitir cualquier contenido exclusivo, protegido bajo las leyes aplicables, incluyendo las de copyrights, dentro de cualquiera de nuestras plataformas.
• Esta oferta se honrará siempre y cuando se mantengan los tres (3) servicios esenciales mencionados anteriormente. Si uno de los servicios es cancelado, esta oferta quedará inactiva a partir de ese momento y los servicios restantes procederán a facturarse individualmente bajo los planes vigentes.
• Será requerido configurar un método de pago a base de débito directo (mensual) utilizando su tarjeta de crédito o cuenta de PayPal.
La plataforma de Aplicaciones Móviles es provista y administrada por nuestra empresa hermana Global Computer & Technology Services, bajo la marca Global App Creator. Se le proveerá un acceso administrativo (limitado) para administrar algunas funciones del app. Ministerios Online será responsable de brindar mantenimiento básico a su aplicación móvil para asegurar su funcionalidad y estabilidad. Ni Global Computer & Technology Services ni Ministerios Online se hace responsable de cualquier daño o mala configuración de cualquier área del app ocasionada por el cliente. De ocurrir cualquier daño que provoque re-diseñar el app o re-programar cualquier función, incurrirá en un cargo adicional el cual será cotizado de acuerdo a la gravedad del mismo. De el cliente necesitar que su app sea administrada por Ministerios Online, se le cotizará el servicio por separado a modo de una suscripción mensual. La aplicación no podrá ser transferida a otra plataforma, solo funcionan dentro de Global App Creator. De necesitar alguna programación especial o función adicional, la misma deberá ser solicitada mediante nuestro sistema de tickets para proceder a cotizar por separado. Dependiendo de la función o tipo de programación podrá ser requerido una suscripción mensual para este servicio adicional.
La plataforma de Diseño y Administración de sitios Web es provista y administrada por nuestra empresa hermana Global Computer & Technology Services, bajo la marca Global Web & Media. Se le proveerá un acceso administrativo (limitado) para administrar algunas funciones del sitio web. Ministerios Online será responsable de brindar mantenimiento básico a su sitio web para asegurar su funcionalidad y estabilidad. Ni Global Computer & Technology Services ni Ministerios Online se hace responsable de cualquier daño o mala configuración de cualquier área del app ocasionada por el cliente. No incluye manejo o administración del website, El mismo será administrado por el cliente. Si el cliente requiere de este servicio, podrá solicitar una cotización para estos fines a través de nuestro sistema de tickets. El cliente deberá proveer toda la información que desee incluir en su sitio web, incluyendo logo, imágenes, enlaces a redes sociales, información del ministerio, información de contacto y demás contenido escrito. Cliente deberá proveer dicho contenido digitalmente en formatos DOC, DOCX, PDF, o similares. No redactamos información. Su sitio web no podrá ser transferido a otra plataforma o servidor de alojamiento, solo funciona dentro de la plataforma Global Web & Media. Tampoco podemos brindarle acceso o crear cuentas FTP ya que la plataforma no provee esta función. De necesitar alguna programación especial o función adicional, la misma deberá ser solicitada mediante nuestro sistema de tickets para proceder a cotizar por separado. Dependiendo de la función o tipo de programación podrá ser requerido una suscripción mensual para este servicio adicional. Dominio web no está incluido en esta oferta, cliente deberá proveer el mismo u ordenar uno en durante el proceso del pedido. Ofrecemos certificado de seguridad gratis para su sitio web.
• Aplica un cargo de activación de $149.99. Este cargo solo se aplicará una vez y el mismo no es reembolsable.
• Oferta válida hasta el 28 de febrero de 2017. Ciertas restricciones aplican. Para más información debe comunicarse al 1-787-332-0220 o escribirnos a info@ministeriosonline.com

 

Aplican términos y condiciones adicionales:

Para acceder a los términos y condiciones de nuestra plataforma de streaming (Video / TV Streaming y Radio) presione aquí.
Para acceder a los términos y condiciones de nuestra plataforma de aplicaciones móviles, presione aquí.
Para acceder a los términos y condiciones de nuestra plataforma de diseño web, presione aquí.

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